Honestly, I like it. I also think Red Robin should also go almost entirely automatic. They have made strides, and you can order dessert and pay you bill right from the table. Really, there is very little further to go.
We are already well down that path. My recommendation? have a few waitstaff there to answer questions, deal with problems, and cater to the rigid crowd who can’t change, but not much else.
A waitress or waiter becomes the mark of a high-end restaurant.